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Career Studio Terms & Conditions

Effective Date: December 15, 2026

Last Updated: December 15, 2026

These Terms of Use ("Terms") constitute a legally binding agreement between you ("Member," "you," or "your") and Better with Phoebe, LLC ("Company," "we," "us," or "our"). These Terms govern your access to and use of the Career Studio membership portal, website, community boards, digital resources, and live events hosted via Kajabi and associated platforms (collectively, the "Services").

By enrolling, creating an account, participating in any trial or extended access period, or accessing the Services, you agree to be bound by these Terms.

1. Subscription Tiers, Billing Cycles, and Launch Schedules

1.1 The Founding Launch Cohort (January 2027 Enrollment)

Members who enroll during the initial launch window beginning December 15, 2026, receive a special extended access period and synchronized billing cycle:

  • Immediate Course Library Access: Instant, unrestricted access to the evergreen Course Library, templates, and diagnostic roadmaps begins on December 15, 2026.

  • First Billing Date: Founding cohort members receive complimentary access from their enrollment date through January 14, 2027. Your payment method on file will be charged for the first time on January 15, 2027, at the standard rate of $99 per month.

  • Ongoing Billing Cycle: Following the initial charge on January 15, 2027, your subscription will automatically renew and bill on the 15th calendar day of each subsequent month (e.g., February 15, March 15) until cancelled.

  • Cancellation Prior to First Charge: You may cancel at any time prior to midnight on January 14, 2027, via your account dashboard using the instructions listed under section 2 hereunder. If you cancel prior to this deadline, your payment method will not be charged.

1.2 Future Enrollments (Post-Launch Cohorts)

For all members who enroll after January 14, 2027, the following shall apply:

  • Immediate Recurring Billing: Unless explicitly enrolled under a separate, time-limited promotional trial, your payment method is charged immediately upon checkout at the standard rate of $99 per month (or the current standard rate at time of enrollment).

  • Individual Billing Cycles: Your subscription will automatically renew on the same calendar day each month matching your enrollment date (e.g., an enrollment on March 3 will renew on the 3rd of each subsequent month).

2. General Subscription & Cancellation Terms (FTC/ROSCA Disclosure)

In accordance with the Restore Online Shoppers’ Confidence Act (ROSCA) and federal continuous-service regulations:

  • Automatic Continuous Renewal: All subscriptions automatically renew each month at the rate agreed upon at checkout until you affirmatively cancel.

  • Self-Service Cancellation: You may cancel your subscription at any time without penalty or requiring customer support assistance by accessing your self-service portal:

    1. Log into your account and select Settings from your profile menu.

    2. Select the Billing Info tab.

    3. Locate your active subscription and select Cancel Subscription.

  • Effect of Cancellation: Upon cancellation, automatic billing stops immediately. You will retain access to the Services through the end of your current paid billing period (or trial period).

  • Refund Policy: Because full access to proprietary digital assets, course materials, templates, and coaching archives is granted immediately upon registration, all membership payments are strictly non-refundable. We do not provide prorated refunds or credits for partial billing periods or unused time.

3. Professional Scope & Informational Disclaimer

  • Educational Framework Only: All masterclasses, coaching hot seats, community feedback, and resources are provided strictly for educational and professional development purposes.

  • No Formal Legal, Tax, or Medical Services: Career Studio, its founders, and coaches are not acting as licensed attorneys, certified public accountants, clinical therapists, or medical providers. The Services do not constitute formal legal counsel regarding employment disputes, severance reviews, or discrimination claims. You must seek licensed independent counsel for legal, financial, or medical matters.

  • No Outcome Guarantees: Career Studio does not promise or guarantee specific salaries, raises, job offers, or interview outcomes. Individual results depend upon market conditions, personal execution, and variables outside Company control.

4. Live Session Recordings & Internal Media Release

  • Notice of Recording: Masterclasses, group coaching sessions, hot seats, and co-working sprints are recorded and archived in the private member library for asynchronous viewing.

  • Consent to Internal Display: By turning on your camera, unmuting your microphone, or interacting on live calls, you grant Career Studio a royalty-free license to host and display your likeness, voice, and comments strictly within the password-protected member portal.

  • No External Promotional Use: The Company will never use session footage featuring identifiable member video, audio, or private workplace scenarios for public marketing, social media ads, or external podcasts without separate written consent.

  • Self-Service Anonymity Protocol: Career Studio does not perform post-production video editing, facial blurring, or audio redacting on request. Members conducting stealth job searches or requiring complete privacy agree to self-manage their visibility by:

    1. Keeping cameras turned off;

    2. Modifying display names to initials or pseudonyms; and

    3. Submitting questions through text chat or anonymous intake forms.

5. Community Code of Conduct & Third-Party Protections

  • Confidentiality of Peers ("Vegas Rule"): Information shared within the community is strictly confidential. You may not record, screenshot, download, share, or disclose member information outside the platform.

  • Protection of Employer Confidentiality ("Company X" Rule): You agree not to upload, post, or disclose trade secrets, non-public financial metrics, proprietary internal code, customer lists, or non-disclosure agreement (NDA)-governed materials belonging to your current or past employers. Refer to employers and colleagues using generic pseudonyms.

  • Defamation & Anti-Harassment: You agree not to publish false statements of fact regarding specific individuals or entities (slander/libel). Doxxing, hate speech, sexual harassment, and discrimination based on race, color, national origin, religion, sex, gender identity, sexual orientation, disability, or protected veteran status are strictly prohibited.

  • Commercial Solicitations: Direct pitching of external products, affiliate offers, multi-level marketing (MLM) schemes, or unsolicited service sales to members via boards or direct messages is prohibited.

6. Intellectual Property & Copyright Protection

  • Ownership of Materials: All roadmaps, frameworks, templates, scripts, video archives, and workbooks provided within the Services are the proprietary intellectual property of Better with Phoebe, LLC, protected by Title 17 of the United States Code (Copyright Act).

  • Limited Personal License: You are granted a personal, revocable, non-transferable, and non-exclusive license to use these materials solely for your own individual career progression. You may not resell, share, white-label, distribute, or publicly display any materials without prior written consent.

7. Limitation of Liability, Platform Availability & Indemnification

  • Platform Outages (Force Majeure): Career Studio is not liable for temporary service interruptions, scheduled maintenance, or downtime caused by third-party infrastructure (including Kajabi, Google Meet, Zoom, or payment gateways).

  • Liability Cap: To the maximum extent permitted by applicable law, Better with Phoebe, LLCs total aggregate liability for any and all claims arising out of your membership shall not exceed the total fees paid by you to the Company in the three (3) months preceding the claim.

  • Indemnification: You agree to indemnify and hold harmless Better with Phoebe, LLC and its team against any legal claims, damages, or liabilities arising from your violation of these Terms, non-disclosure agreements, or third-party rights.

8. Governing Law & Dispute Resolution

  • Governing Law: These Terms are governed by and construed under the laws of the Commonwealth of Virginia, USA.

  • Binding Arbitration & Class Action Waiver: Any legal dispute arising under these Terms shall be resolved via binding individual arbitration administered by the American Arbitration Association (AAA). You expressly waive any right to file, join, or participate in a class-action lawsuit or class-wide arbitration against Better with Phoebe, LLC

9. Inquiries & Notices

For billing support, cancellation assistance, or legal inquiries, contact:

Email: [email protected]